Standard
operating procedures are directives in succession which behaves as protocol for
employee work processes. SOPs are based on the inputs by the employees and are
always designed completely and clearly. SOPs can be steps in numbering or as
flow charts.
Readiness for Future Growth
If the organization’s
goals are to expand the business to outnumbered branch offices, designed SOPs
will make the work processes handy. Fresh talent at new branches can increase
the organization’s reputation by using the SOPs to mirror the products and
services provided at the Head Office.
Standard Operating Procedures Simplify
Performance Management
Senior Employees can
always use the SOPs to measure the performance of the employees. Employees
whowork in conformity with the SOPs will surely know the expectation of the
organization, and shall plan accordingly to meet the goals.
When every employee
follows the same process, it becomes easy to measure their performance.
Performance can be adequately assessed, where best performing employees are
awarded and least performing employees shall be trained or put on probation.
Control the Quality and Consistency of Your
Product
Standard
Operating Procedures will help the organization to maintain a high standard of
quality, guide the employees and reduce the feasibility of forgotten procedures
or other processes which influences the quality of final product.
Protect Yourself from Knowledge Loss
The StandardOperating Procedures of the organization should be a manual and not memorized
by a senior member, as the loss of the employee could be adverse. Documentation
of SOPs bears the employee attrition due to retirement, termination or
resignation. It becomes hard to change trained and professional employees, but
extensive SOPs makes sure that processes always brace with business.
Increased Productivity
The employees
following the SOPs and understanding what is expected from them are more
productive and achieve the best performance, saving the retraining time and
reminding them what tasks need to be performed daily.
Allocating tasks becomes easy
Well written SOPs
shall include the organization chart of the organization and details of each
employee. If there is a necessity to authorize a task, KRAs designed in the SOP
will make it clear and straight to assign the task.
Reduced learning curve/training time
for new employees
Whenever an employee
has recently joined the job, the Standard Operating Procedures will be an aid
to understand how things will work. For example, if the manager asks the
employee to make the arrangements for a visit to attend a workshop in some
other city, the new employee can easily review the SOP and make arrangement
accordingly. This helps in saving a lot of time and boosts the confidence of
the employee.
Standardized processes
The Standard Operating Procedures eases to
find which policies and procedures are needed to handle the repetitive cases.
Training Material
The Standard Operating Procedures are
advantageous for the organization for developing the training material which
shall help the new employees to climb the learning curve fast. That SOP
document shall work as manual for training which will cover the key responsible
areas and the processes to follow.
Audit
SOP shall provide an efficient audit list
which will cover all the operating, service and all other quality standards
which will demolish the “I don’t know” answers as everything will be covered in
the audit report & every audit score will give us a report card of the
respective department.
SOPs create a more secure workplace.
No matter
whatever the business might be, accidents can always take place. Business
owners whether small or big, and employees never want this to happen. Standard
Operating Procedures will reduce these type of accidents because the employees
will know how to use the equipment.
About YRC: YRC is a Management Consulting Firm with its presence across India & Dubai.
We help our clients build robust management systems which shall help to reduce their involvement in daily operations. We act as “Growth Partners” to our clients and help our clients grow in an organised manner. We have served more than 100 brands till date and are associated with 85% of them.
